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Retail DNA

Lessons From Sam Walton

December 27, 2011 by

This is the first in a series of posts on what I like to refer to as Retail DNA.  This is a new category and something I will write on from time to time.  Some owners of retail businesses seem to have a sixth sense when it comes to running their business. They approach things differently.  They don’t need to … Read More

Ooops! | Retail Service

Cellular Service Sucks

November 4, 2010 by

Canadian cellular phone companies really annoy me.  In terms of plans on offer, customers that are new to the provider get better deals than the existing customers.  It’s been this way for some time.  I was originally a Rogers customer and switched to Bell.  This was back when numbers weren’t portable so I had to change my number when I made … Read More