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Customer service mistakes or negative service experiences.

Cellular Service Sucks

Canadian cellular phone companies really annoy me.  In terms of plans on offer, customers that are new to the provider get better deals than the existing customers.  It’s been this way for some time.  I was originally a Rogers customer and … Read More

Up in the air.

     With the recent announcement that Sky Service has gone under, I am motivated to tell of our worst vacation experience. It is perhaps ironic that this nightmare involved Sky Service (the charter airline) and Conquest Vacations (the tour operator). … Read More